All sales are final. We do not accept returns or exchanges for any products purchased from our website https://spiritbottleswholesale.co.uk unless the item arrives damaged or defective.
If your item arrives damaged or defective, please contact us immediately at alex@oneglassco.com within 3 days of receiving your order. We may require photographic evidence of the damage or defect.
If you receive an incorrect item, please contact us at alex@oneglassco.com within 3 days of receiving your order. We will review each case individually.
Order cancellations are only possible if the order has not yet been processed for shipping. Please contact us immediately if you wish to cancel your order.
If you have any questions about our Return & Exchange Policy, please contact us:
Email: alex@oneglassco.com
Website: https://spiritbottleswholesale.co.uk
Last updated: August 12, 2025